1. Introduction
Robodyme ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lead generation and online advertising services.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Submit contact forms or service applications
- Create an account or profile
- Communicate with our support team
- Participate in surveys or feedback requests
This may include:
- Name, email address, and phone number
- Company name and business information
- Industry and company size details
- Marketing preferences and target audience descriptions
- Payment and billing information
2.2 Automatically Collected Information
When you visit our website or use our services, we automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our site
- Referring website and search terms
- Cookies and similar tracking technologies
2.3 Lead Generation Data
In providing our services, we process:
- Social media profile information of potential leads
- Publicly available business and contact information
- Behavioral and engagement data from advertising platforms
- Campaign performance and analytics data
3. How We Use Your Information
We use collected information to:
- Provide and improve our lead generation services
- Process applications and qualify potential clients
- Communicate about services, updates, and support
- Generate leads that match your specified criteria
- Analyze and optimize campaign performance
- Comply with legal obligations and prevent fraud
- Develop new features and services
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4.2 Service Providers
We may share information with trusted service providers who assist us in:
- Cloud hosting and data storage
- Payment processing
- Email communications and marketing automation
- Analytics and performance monitoring
- Customer support and communication tools
These providers are contractually bound to protect your information and use it only for specified purposes.
4.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our terms of service
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection practices
- Incident response and breach notification procedures
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and prevent fraud
When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.
7. Your Rights and Choices
7.1 Access and Correction
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Update your account information and preferences
7.2 Data Portability and Deletion
You may request to:
- Receive a copy of your data in a portable format
- Delete your personal information (subject to legal requirements)
- Restrict or object to certain processing activities
7.3 Marketing Communications
You can opt out of marketing communications by:
- Clicking unsubscribe links in emails
- Updating your account preferences
- Contacting us directly
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve our services and user experience
- Provide targeted advertising (with your consent)
You can control cookie settings through your browser preferences, but some features may not function properly if cookies are disabled.
9. Third-Party Links and Services
Our website may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes and codes of conduct
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
To exercise these rights, contact us using the information provided below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will post the updated policy on this page
- We will update the "Last updated" date
- For material changes, we will provide additional notice
- Continued use of our services constitutes acceptance of changes
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
15. Effective Date
This Privacy Policy is effective as of January 23, 2025, and applies to all information collected by Robodyme on or after this date.